Get Answers to Your Frequently Asked Questions
Are you curious about our cleaning services or policies? Look no further for answers. Contact us for more information.
At Starlight Cleaning, we offer thorough and customizable cleaning services for your convenience. We strive to meet all your cleaning needs.
Scheduling a cleaning appointment with us is easy! Simply visit our website and fill out our booking form or contact us via phone or email.
If you need to cancel or reschedule your cleaning appointment, please notify us at least 24 hours prior to your scheduled date. Otherwise, a cancellation fee may apply.
Our professional housecleaners are trained and insured. We respect our customers by not smoking, drinking, eating, or using appliances during cleanings. We wear nationally recognized uniforms and receive regular training to exceed expectations.
We want you to be completely satisfied with our services. If for any reason you are not happy with your cleaning, please let us know and we will do our best to make it right.
To ensure maximum efficiency, we ask that you pick up any Valuables before we arrive. We also ask that you find a place for your pets so they’re comfortable while we clean. Following through with these requests will help both your family and our team ensure that all of your possessions are in a safe place.
Clean toys, Clean the inside of your fireplace
Clean your iron
Do laundry
Wash dishes
Contact our team to schedule a free in-home consultation at no-obligation. We’ll take the time to thoroughly inspect your property and discuss your budget, schedule, and cleaning preferences with you before providing a free estimate. With decades of industry experience, Starlight cleaning knows how to accommodate our first-time customer.
At Starlight Cleaning, we pride ourselves on being able to provide our clients with flexible and customizable housecleaning services. From regular appointments, to special events and move-ins or outs, we’ve got you covered. We are currently offering by weekly, weekly and monthly and with no contracts to worry about, managing your schedule and budget is easy and hassle-free. Let us help you keep your home sparkling clean and stress-free!
Tips are not expected, but are gratefully accepted. Our clients have the option to tip a small amount after each service or a larger tip at the end of the year. Additionally, we greatly appreciate reviews on our website or Facebook page that showcase our hard work. Thank you for your support and appreciation.
We take pride in being a pet-friendly company and understand the importance of our furry friends in your home. We want to ensure the safety of our professional housecleaners and your pet, so we kindly ask that if your pet has any aggressive tendencies, please keep them in a gated or outdoor area during our cleaning service. For added convenience, if you won’t be home during our visit, please inform us on how to best work around your pet. Our goal is to provide a stress-free experience for you and your pet, so don’t hesitate to let us know if you have any further requests or concerns.
No, Our insured professionals are trusted with spare keys and garage codes for easy access during your appointment. So sit back, relax, and know that your home is in safe and clean hands with us.
We strive to give every home the attention it deserves and requires, so we cannot guarantee an exact time of arrival. However, for your convenience, we offer arrival windows. With our unique ‘on-time arrival’ schedule, we note down your preferences to minimize any disruptions during our cleaning services.
Clean toys
Clean the inside of your fireplace
Do laundry
Wash dishes
refill household item. If you would like these services they will be an extra charge added to your cleaning price
At Starlight Cleaning, we take care of everything for you. When we arrive at your home, we bring all the necessary cleaning materials and equipment with us. We use only the best products and vacuums on the market, ensuring that your home looks spotless when we leave. If you have any specific product preferences, just let us know and we will accommodate your requests.
Starlight cleaning is dedicated to maintaining the highest standards for our clients. Our initial cleaning may require more time and be a bit more expensive, but it guarantees the removal of mildew, soap scum, dust, and dirt for a spotless, fresh residence. This helps us maintain a high standard with every cleaning